I would rate it lower if i could. If you plan on going in for a mental evaluation or to get into a treatment center, go to Fairview riverside... Was in the psych ward for 2 weeks, a nurse kept putting a catheter in a patient with me in the room with no dividers or anything and when I'd complain about having to see it saying the poor guy deserved privacy and it was really gross to see they still continued to do it every day and morning. when I'd ask for my meds in the morning the overnight nurses would say things like I'm going home I'm not your nurse when you could clearly see your name on their chart and shift change wasn't for like an hour. Was given a release date and when the day came and my ride would leave to pick me up they would tell me they messed up the release date and would cancel wasting about 3 hours of my rides time each time(this happened 3 times, more to other patients) and the doctors would only spend a minute or two with you at a time and would cut you off and walk away from you if you were still talking at the end of that two minutes. Also saw a staff member belittle and threaten someone while pointing his finger into a patients chest and face. I went in to get help for my mental disorder, which they did nothing for because they were only focusing on the CD(which I needed as well) they said I could to outpatient treatment so I could keep my job and my home but decided to change it to a 2-3 month inpatient program that I could not attend because I would have lost my home by the time I got out.
We sent for a request to speak with the patient advocate to assist us with some type of resolution and no one has yet to show up and speak with us. So we're are just sitting ducks waiting for a mental health evaluation instead of tending to her medical needs first. ST. Joseph was my family's favorite hospital and care center for over 10 years until our experience today.
I decided to go to the emergency room after having extremely high blood pressure for weeks. I currently take medication and saw my primary care physician in October where he increased my dosage because the dosage I was taking wasn’t working. The increased dosage wasn’t working either and instead of wasting more time and money to have him more than likely admit me to the hospital anyway, I took it upon myself to start the new year with one bill. Because I thought I would get tests done. But boy was I wrong. The triage nurse took my blood pressure one time. Afterwards she asked me why I was there. She asked what my symptoms were in a way that made me feel like I was imposing on her and then interrupted me when I tried to answer. The doctor did the exact same thing when he asked me the two questions he asked me. He never even inputted me in the system. He just told me to go home and see a primary care doctor. I was always under the impression that hypertension stage 3 for the DIA was serious and needed immediate medical attention. Apparently not at St. John’s Hospital. And to top it off the bed had a nasty white cloudy circle stain that I’m sure you can imagine as well as I did what it was. Right next to the pillow. No wonder they were so rude and pissy. It was disgusting. I took a picture but I’m not sure how to post it. Anyway, I was there for all of 30 minutes from when I walked in to when I walked out. Never again will I go there.
I rate them Zero out of five! (If I didn’t have to give at least one star just to post this I wouldn’t have)
Care was pretty good from doctor. Nurses- some cared and helpful some never shown interest in my care and hard get them to do stuff. Food was okay, but messed up order lots. Long time discharged. But lost my necklace and won't pay for it... Because was locked up even, but somehow lost or stolen from er to different floor. Care coordinator didn't help at all. Had file police report. Was never like this before family all went there through years. Never again now.
Today, November 26, 2017 Our family including my gravely ill family experienced the most horrible and inhuman treatment by the entire staff in the emergency room department of ST. Joseph hospital. The staff treated and spoke to the patient being seen in a manner that was demeaning and inappropriate and when we spoke up to advocate on her behalf in a properby manner security was called on both my family and my loved one that was supposed to be receiving care. When we requested a transfer to another hospital they called the mental health team in and placed a hold on my family and denied her transport. Our loved one was in both physical and emotional distress witnessing her family being treated as criminals while being ripped from her bedside just for asking questions about her care and treat her with respect and dignity that she deserves.
Worst hospital in the world. I told them I was severely depressed due to my drug addiction and the issues I was having in general with life. I wasn't there for more than an hour and all the doctor said he could do was give me a bus token and release me back to the streets.
Healtheast St Joseph S Hospital is a US Hospital based in Saint Paul, Minnesota. Healtheast St Joseph S Hospital is located at 45 W 10th St, St Paul, MN 55102, USA.
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