After having a bad experience with Matt's Moving (damaged furniture, making us pay for an additional mover so they could get to their next job more quickly, extra charges, throwing our stuff out the window of 2nd story apt), we have used College Muscle Movers for our past 2 moves and have been very happy. The only reason I can see why Matt's Moving has a higher rating is because they called me to intimidate me after I left a negative review.
The actual crew moving was great. Customer service was extremely poor. I signed for the bill after the move, which was deceivingly low and then ended up with an additional $250 charge on my credit card that I was not made aware of. When contacting the company they admit to their mistake but would not refund the money. I would recommend a different moving company! (The crew was great- unfortunately the company was not).
We had a great experience with them and have recommended them to our friends.
The two boys they sent over were very respectful and polite. However, that is where the pros end and the cons begin. I was sweating bullets the entire time they were moving my furniture! I was sure they were going to break something, and their standard contract will not cover the full cost of anything they break. I got the feeling that these kids were aware that the furniture was not their's and it didn't matter much to them if they broke it or not. Their sole purpose was to get it from point A to point B. I highly recommend hiring a more experienced moving company. The higher price tag is most definitely worth it!
We were very pleased with all services from the initial phone call and setting up the appointment right down to the loading. Once our appointment was set we got email confirmations a couple of times and a call and voicemail reminding us of the appointment a few days in advance. The day of the loading Cameron and Riley called twice ahead of our appointed time to keep us up to date on their arrival. Great communication company wide! The guys were very personable, professional and efficient and were finished well within the time that was set. Would definitely recommend.
College Muscle Movers used padding and wrapping to protect furniture, gave us accurate quotes, and were friendly and considerate. They made moving a pleasant experience, which is not easy!
College Muscle Movers is a US Moving Company based in Saint Paul, Minnesota. College Muscle Movers is located at 720 Prior Ave N, St Paul, MN 55104, USA.
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