I've been in here a total of 3 times and each time no one has provided help. Each single time, I've been looking for something specific, waiting in line. But then a cyclist comes in and they go to the person carrying the bike first. So my thought is, it's a type of shop where you HAVE to know the workers otherwise they'll think you're a nobody.
Poor customer service.
I've helped a few friends buy bikes, and the other shops may have some nice rides, but they don't match the service and knowledge you get here. Top notch.
The best. No one here tries to sell you more than you want, and they are in their element with everyone from a customer buying a first road bike to a racer buying their fifth.
Goodbye. No business from me.
Lee is amazing and so helpful as is Dan and others. Walked in with blown off tire and lots of road rash. Tire fixed, all my wounds repaired and finish my 134.2 mile Fat Bike ride. Thank you all so much. Doc
The owner Dan has always had the odd ball parts I have needed to fix my old bikes. Dan's advice is the best there is. Been shopping there since 1984. Best there is!!
Don't be intimidated by the fancy bikes, because the staff is super friendly and helpful, no matter what kind of riding you do. I had a really great experience here
Grand Performance is a US Bicycle Store based in Saint Paul, Minnesota. Grand Performance is located at 1938 Grand Ave, St Paul, MN 55105, USA.
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